Fair Labour domain works towards driving solutions oriented partnership for sustainable socially responsible business practices with a focus on enabling the primary producer/worker to live a healthy and respectful life.
Since 1998, our work has been focussing on working with manufacturing and service sectors engaged in global supply chains, to convert supply chains into value chains. In the journey of working on the issues of supply chain, we have engaged and contributed towards capacity building of the stakeholders in the entire supply chain including representatives of sourcing companies and supplier units as well as workers.
As a third party ASK has been conducting social audits since 1998 in a wide variety of manufacturing sectors. We have developed our own tools and techniques for engaging with suppliers and workers. We have been able to identify and resolve some of the sensitive labour rights issues related to harassment and abuse, forced labour, unethical recruitment practices and unpaid wages.
We provide hands on facilitation support to supplier units on developing systems and their implementation towards effective functioning. The focus is on sustainable systems development through hands on training and support to the management teams, rather than quick fix solutions.
For resolving complex workplace issues, we have worked with willing and proactive management teams on capacity building programs for streamlining and strengthening “management systems” which ensures effective workforce management as well as decent work conditions. Some of the critical themes on which ASK has developed management systems are for Fair Labour Fair Hiring (FLFH), Contract Labour, migrant workers management.
Conducting risk assessments in supply chains at workplace and community level depending on the product and the scope of the root cause analysis. The core focus of these assessments is to identify the existing gaps in the context of local laws, international labour standards and flag risks to businesses to help them develop their strategies to address the same. We design both short and long terms interventions for companies to address the risks in their supply chains.
We conduct training on various issues in corporate companies and factories from management staff to supervisors to workers. Training themes often revolve around worker issues, supervisory training, training on management systems etc. We conduct training on various issues in corporate companies and factories from management staff to supervisors to workers. Training themes often revolve around worker issues, supervisory training, training on management systems etc. The trainings are participatory in nature, facilitative and we believe in engaging everyone in a non-threatening manner.
This is a specialized technique we have developed for gathering accurate information regarding the working conditions from the workers in the supplier units by engaging with them in an informal and relaxed manner in their environment which includes their work place, home, community etc.
ASK facilitates formation of Works Committee and grievance redressal committees, in factories, in a democratic manner as prescribed by law through first sensitising the management and workers on the need and role of such platforms. ASK facilitates a democratic process of election of such committees under its supervision and in the presence of a third-party observer from the Labour Department. The representation of women workers and various departments is ensured in these Committees. Upon formation, ASK provides capacity building inputs to the Committees to make them more effective and functional. Overtime, ASK team monitors the functioning of this committee to ensure institutionalisation and sustenance of the same.
In order to enhance sense of value and engagement of workers, ASK undertakes ‘Workforce engagement surveys’ amongst workers and provides solutions to the management to enhance the same. This has been a highly effective strategy to assess the concerns of workers which can be linked to their productivity at the workplace. These surveys also focus on understanding the working conditions, treatment and behaviour, wage structure, grievance, communication and training aspects so as to identify the key factors responsible for a high or low sense of value and engagement amongst workers. Based on the findings of these surveys, an action plan for identified gaps, if any, is designed to create a better working environment and culture in the factory and enhance overall sense of value and engagement.